FarmDesk converts all incoming support requests from multiple channels into tickets. From FarmDesk, it’s easier to prioritize, track and follow-up on support requests from one place.
This will help support team communicate better with business individuals, and handle issues more efficiently.
As there is a single location where all your requests from multiple channels are stored, you can categorize and prioritize these tickets, and decide how you want to go about responding to each support request.